Privacy Policy

Last Updated:

Introduction

At Clariozone, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or utilizing our services, you acknowledge that you have read and understand this Privacy Policy. We encourage you to review this policy periodically as it may be updated from time to time to reflect changes in our practices or legal requirements.

Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

Personal Information

When you interact with our website or services, we may collect the following personal information:

  • Name, email address, phone number, and postal address
  • Payment information (processed through secure third-party payment processors)
  • Health and fitness information relevant to our services
  • Preferences and feedback regarding our services
  • Communications between you and Clariozone

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Device type and operating system
  • Pages you visit and time spent on those pages
  • Referring websites or sources
  • Geographic location information

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, personalizing, and improving our services
  • Processing transactions and managing your account
  • Communicating with you about our services, promotions, and events
  • Responding to your inquiries and providing customer support
  • Conducting research and analysis to enhance our offerings
  • Ensuring the security and integrity of our website and services
  • Complying with legal obligations and enforcing our policies

Information Sharing and Disclosure

We respect your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect and use it solely for the purposes for which it was shared.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests). We may also disclose information to protect our rights, privacy, safety, or property, as well as that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Some of the security measures we employ include:

  • Encryption of sensitive data
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Secure network infrastructure
  • Regular data backups

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Correction

You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account on our website or by contacting us directly.

Data Deletion

You may request the deletion of your personal information, subject to certain exceptions provided by law. Upon receiving a verified request, we will delete your information unless retention is necessary for legitimate business or legal purposes.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that even if you opt out of marketing communications, you will still receive transactional messages regarding your account and services.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies. For more information about cookies and how to manage them, please refer to our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information and terminate the child's account.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. By using our website or services, you consent to the transfer of your information to countries outside your country of residence, including Australia, where our main operations are based.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Clariozone
25 Harmony Lane
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8549 3721